Our Guarantee


 
 
Priority Service
If your unit is completely down, it is our goal to respond within one hour from the time we receive your call and three hours for routine maintenance calls.
 
Remote Diagnostics
All of our products come standard with remote diagnostic intelligence. Most service requests, low toner levels and PMs will be reported to us before you even call.
 
Outstanding Customer Service
MFD Business Solutions strives to exceed our customer’s expectations and indoctrinates in all employees that customers come first.
 
Money Matters
We provide the extras at no charge: Free installation, free connectivity, free cost analysis, free moves, and free training.
 
Intensive Training
Upon installation, we provide onsite training for all your staff on equipment on all features and general operations.
 
Solution Focused
MFD Sales Consultants focus on your business condition and assess opportunites to help reduce operating cost and increase employee productivity.
 
Elite Guarantee
If, at any time within four years of installation, your equipment is not operating up to manufacturer’s specifications we will replace it with a like or better unit at no charge to you.
 
 
 
Recycle Logo - Document Management in Carrollton, TX
There's more than one reason to be happy about to saving money and cutting costs in the workplace.